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Donorfy tops the Fundraising CRM Survey 4th year running

For the fourth year running, Donorfy has come out top in the annual Charity CRM Survey. The survey - run by Civil Society Media for their Fundraising and Charity Finance magazine titles - asked questions about the product and the supplier.

Some 400 charities responses were counted and we’re delighted to say that Donorfy topped the scores in every single category!

The summary results are shown here, but to see the full report, download it from here.

A few highlights to draw from the results:

  • Donorfy market share has tripled since the last survey

  • Integration was a theme of this survey, and an area where Donorfy shines, especially compared to the other solutions

  • Sales CRM platforms (Salesforce and Microsoft Dynamics) do not make it into the top 3 for organisations with up to £10m income, which suggests that charities are getting the message that CRM doesn’t need to be that complicated and expensive.

We are delighted to come top of the CRM Survey again this year, making it 4 in a row. We try to deliver a great CRM product with all the benefits of the cloud, at a reasonable price with the features that charities want. And all the time we try to do so in a transparent and honest manner, with a smile on our face! We’re so proud of the growing Donorfy community. and want to say a big “thank you” to everyone that took part in the survey.
— Robin Fisk, CEO - Donorfy