CRM systems have proven to be an extremely useful tool across multiple industries and CRM software is now an essential component of a modern fundraising and donor management team. Here are some of the reasons why commercial customer relationship management tools don’t make sense for small charities - and a few alternatives to keep in mind.
There are a ton of CRM systems in the marketplace. But with so many CRMs available in the market, what’s the best strategy for your organisation when it comes to choosing one? After all, CRM solutions aren't one-size-fits-all. Here are a few thoughts for you to consider that will help you formulate that strategy.
The results of Charity Finance and Fundraising Magazine’s 2018 CRM Software Survey have just been released and we’re delighted to say that Donorfy has come out on top for the third year in a row!
Donorfy’s cloud-based fundraising software for nonprofits is already used by more than 300 organisations in the UK, but now Donorfy has partnered with leading Danish fundraising consultancy Fundraisingbureauet to bring its CRM to charities across Denmark.
Rated best fundraising software in Fundraising Magazine’s Charity CRM 2017 for the second year in a row, Donorfy is currently the fastest-growing CRM system for UK nonprofits. But what is driving charities to make the switch to Donorfy?
We’ve been asking the same question, and this is what we found....
The results of the Fundraising Magazine Charity CRM Survey have just been released and we’re delighted to say that Donorfy has come out on top for the second year in a row!
Read our guide to GDPR for charities, looking at the General Data Protection Regulation (GDPR) which will fully come into law in May 2018.
At a certain point in your charity’s growth you will need to get a donor database to bring together all of the information about all of your supporters into one place so you can look at the bigger picture of how your fundraising efforts are going, and for the purposes of sending out relevant communications to the right people at the right time.
Donorfy, the fundraising database and charity CRM, have been named in the top 20 ranking of cloud companies in the UK, as part of the Cloudex Awards.
For the last year, Donorfy has been helping charities across the UK and beyond have access to donor management software that was usually reserved for the charity sector heavyweights. As our slogan says: “doing good just got better”.
Donorfy is powerful, affordable, smart CRM for charities. Developed in the UK, it is a fresh, cloud-based solution that is changing the way people think about CRM. Many charities are now selecting Donorfy for their donor database / fundraising software / CRM. Here are the main 5 reasons why:
Donorfy CEO, Robin Fisk, has been working in the charity CRM world for over 20 years and sees two common mistakes when charities choose a CRM.
It’s much easier to ask someone new for a one-off donation. It doesn’t seem like much of a commitment for them, and so the mental barrier about ‘longer term decisions’ is broken down, and they can easily commit to a small, one-off donation.
Your charity has decided you need fundraising software to assist with fundraising, donor info and other data management, so you need to start looking for a charity CRM. What do you do next?
A proper donor database can give you some tangible strategic benefits. For example, by having the full picture of each supporter's engagement with their organisation, a charity can provide better customer service and more focused communications with their supporters. And by automating the routine tasks like claiming Gift Aid and collecting regular gifts, a decent CRM will save you time and money.
For charities based in the UK with British taxpaying donors, it’s extremely important to understand how to use Gift Aid to your advantage.