When Donorfy users talk about getting more confident with their database, one name comes up time and again: Daniel Raphael.
As the founder of Daniel Raphael Consulting, Daniel works alongside charities to help them truly understand their data, sharpen their processes and get more value from Donorfy day to day. He’s known for his calm, thoughtful approach and his ability to meet teams exactly where they are, whether they’re brand new to CRM, or looking to level up how they use it.
The way a charity uses their CRM can make a huge difference to fundraising outcomes, team workloads and general day-to-day efficiency.
Knowing this, Daniel works with Donorfy customers across the sector. Supporting with both implementations and long after go-live, there’s no area of “we need to make great use of our CRM” he doesn’t cover. His work often focuses on data migration, reviewing setups, improving data quality - and helping teams spot opportunities they may be missing.
That steady, supportive presence is something charities consistently appreciate:
"Daniel effortlessly implemented our database and trained our team, he’s clearly an expert in this area. He is also the nicest person who has always gone out of his way to help us. We’re a big fan of his and would highly recommend him to any charity." - The Humane League UK
Training is another of Daniel’s superpowers - sessions are practical, role-specific and grounded in real charity scenarios, helping teams build confidence without feeling overwhelmed.
Rather than generic demos, Daniel focuses on how people actually use Donorfy in their roles, from fundraising and reporting to supporter care. The result is training that sticks, empowering teams to work independently and with confidence.
“My colleague and I received training on Donorfy and we cannot sing Daniel’s praises high enough. He is very knowledgeable, patient, empathetic and friendly.” - L’Arche UK
Helping charities get more from their data
A big part of Daniel’s work centres on helping charities understand and trust their data, too. Through audits, reviews and ongoing support, he helps teams clean up historical information, improve structure and turn data into something they can actually act on.
A CRM is only as good as the data it holds, after all.
For many organisations, this has been a turning point:
“Daniel helped us to set up our very first fundraising database … he worked really closely with us to make sure we got everything right from the start. The work he has done for us has helped create a database which is transforming our fundraising.” - Centre 33
Whether it’s refining reports, improving processes or simply answering those “are we doing this right?” questions, Daniel brings clarity and reassurance at every step.
So, here's to Daniel
Daniel’s work is about confidence, not complexity. His long-standing partnership with Donorfy, and his commitment to supporting charities from their free trial to confident, day-to-day use, make him an invaluable part of our partner community.
So, here’s to Daniel - a trusted Donorfy specialist, a patient teacher, and a partner who helps charities get the very best from their data.