Access Donorfest 2026

Shivana Jethwa - Senior Partnerships Associate, Enthuse
Ian Turner – Fundraising Manager (Digital), St Oswald’s Hospice

Stream 1: Unite (found in Illuminate)

Events & Community   Fundraising Platforms   Engagement 

Join Shivana from Enthuse and Ian from St Oswald’s Hospice as they reflect on a jam‑packed year of events and mass participation fundraising. This session offers a practical deep dive into how St Oswald’s has successfully delivered and scaled mass fundraising activity and kept fundraisers engaged, all while sparking ideas you can apply to your own charity.

Key Takeaways:

• Top tips for maximising the value of mass participation fundraising platforms.

• How to strengthen fundraiser stewardship journeys and long‑term engagement.

• Real-world examples of the Enthuse platform in action.

Who Should Attend?
Events and Community Fundraisers, Mass Participation Leads and Digital Fundraising Teams.

Naomi Cook - Company Secretary/Treasurer, and former Helm, Sidmouth Independent Lifeboat

Stream 2: Uncover (found in Smile 1 & 2)

Digital Transformation   Managing Income with Donorfy   Finance & Compliance 

Naomi explains how a volunteer‑run, self‑funded lifeboat charity transformed its income management and compliance processes using Donorfy, ensuring smooth operations behind the scenes to keep the crew rescue‑ready.

Key Takeaways:

• Digitising income management for a high‑pressure volunteer‑led organisation.

• How Donorfy tracks vital crew compliance and operational records.

• Using a CRM to streamline behind‑the‑scenes support for frontline teams.

Who Should Attend?
Charities with volunteer operational teams, digital transformation leads, small‑to‑medium charities managing complex compliance needs.

Shaf Mansour – Head of Product, Charity at The Access Group

Stream 3: Unlock (found in Smile 4)

The Charity Landscape   Integrated Solutions  Supporter Journeys

Join Shaf from Access who unveils the emerging Charity Suite: Access Not For Profit's evolving, integrated vision designed to bring together data, fundraising, engagement, and operational tools into a seamless ecosystem for charities.
 
This session explores how the Charity Suite will unify Access’ nonprofit offerings and support a smart charity of the future.
 
Key Takeaways:

• A holistic, connected NFP ecosystem that brings products including Donorfy, Raise and Assemble.

• The strategic direction of travel for Access NFP, including internal integrations, future functionality, payments integrations, and roadmap highlights.

• Access NFP’s broader ambition: enabling charities to manage data, fundraising, segmentation, and supporter journeys in one connected environment. We'll explore how these tools align to deliver improved efficiency, insight, and impact across the sector.

Who Should Attend?
Fundraising, data, digital and operations professionals who want a deeper understanding of where Access NFP is heading and how the new suite will transform the charity technology landscape.

Helen McCartan - Head of Fundraising, Caring In Bristol 

Stream 1: Unite (found in Illuminate)

Fundraising Strategy   Campaign Success      Donorfy, Raise & Assemble

Helen shares how Bristol’s leading homelessness charity builds community‑powered campaigns like Caring at Christmas, blending innovation and storytelling with an effective website and CRM to generate thousands of donations.

Key Takeaways:

• Creating engaging campaigns using story, community, and purpose.

• Reducing admin time through Gift Aid tools, reports, and automation.

• Integrating Raise and Donorfy for seamless online donor journeys.

Who Should Attend?
Campaign Managers, Individual Giving teams, Community Fundraising teams, Digital Fundraising leads.

Rich Bee - Product Manager, Donorfy
Robert Parkin - CRM & Data Insights Manager, North West Air Ambulance Charity
John Roberts - Head of UK & Europe, Dataro
Jack O'Connell - Head of Growth, EBM & Chat2Impact

Stream 2: Uncover (found in Smile 1 & 2)

AI Discussion Panel   Smart Targeting  Implementing New Tech

A discussion featuring a range of voices, exploring how AI is evolving and how charities can responsibly and effectively deploy it to improve targeting, campaigns, workflows, supporter experience, and organisational literacy.

Key Takeaways:

• Practical use cases for AI in fundraising and charity operations.

• Building AI literacy across teams and choosing the right tools.

• Tips when integrating AI into supporter journeys and campaigns

Who Should Attend?
CRM Managers, Digital Leads, Fundraising Strategists and Data and Innovation Teams.

Ali Costerton - Client Strategist,
The Access Group

Stream 3: Unlock (found in Smile 4)

Websites  Digital Fundraising  Campaign Pages

With so much focus on acquiring and driving traffic to campaigns, the landing‑page experience often doesn’t get the attention it deserves - leading to frustration, inaction, and ultimately...abandonment.

This session puts website audiences at the centre of how to create engaging and impactful campaign landing pages, offering practical tips to help turn those hard‑earned eyes into real conversions.

Key Takeaways:

• How to view conversion rate optimisation through an audience‑centred lens.

• Using user‑behaviour insights and donor trends to shape effective landing pages that stand out.

• A simple checklist for creating successful landing pages, and five things to avoid.

Who Should Attend?
Digital Leads, Website and Content Managers, Fundraising and Campaign Teams, and anyone working on online supporter journeys.