Pricing Increase Info & Contact

Information

Thanks so much for joining Donorfy and staying with us on the journey, we're proud to be supporting you and your team.

We continue to commit our resources to building and improving Donorfy for you, so that you can do even more of what matters. However, due to rising business and hosting costs, it won’t come as a surprise that we need to increase Donorfy prices. The new prices will take effect on 1st June 2026. As we bill monthly in arrears (unless you have prepaid), your first bill at the increased price will be invoiced on 1st July 2026 for your usage in June.

You don't need to do anything at all, we'll invoice and bill you in the same way we've always done.

Inflation-proof your Donorfy

If you wish to protect yourself against inflationary increases now and in the future you should consider pre-paying at today’s rates for the next 3, 4 or 5 years. In addition you will receive a discount of between 3% and 5%, depending on the length of your commitment. See here for more information, or book a chat with our Customer Success Team if you’d like to discuss your options.

What is the new price I'm being asked to pay?

You should have received an email explaining the effect of the price increase on your organisation. The invoice will have been sent to the main contact and the billing contact (if different) for your account. Admins can see who that is by checking in Settings | Account - on the Organisation and Billing tabs respectively.
When will I get my first updated bill?

As we bill in arrears, the first invoice at the new prices will be sent on 1st July for the usage from 1-30th June. The invoice will be sent via email to your named billing contact on 1st July and the Direct Debit will be taken as normal.
Where can I find pricing information your website?

Here is the link to the pricing page, showing the current pricing, and you can also find legacy price lists here too. Please note that from 1 June 2026, our pricing page will be updated.
How can I reduce my Donorfy subscription?

As your Donorfy subscription is based on the number of constituents you hold you could look to reduce the number of constituents so that you are in a lower price-band. For more information on Archiving and then Deleting constituents, please see these articles:

How to bulk archive

How to bulk delete archived constituents

Please note - deletion cannot be undone - it is permanent.
How can I increase the value I get from Donorfy?

Did you know that the Donorfy Academy provides a range of on-demand training sessions to enable you to get the most out of Donorfy? Click here to find out more.

Price Increase 2026

Information

Inflation-proof your Donorfy

Frequently Asked Questions

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