Getting set for growth 

the challenge

A CRM to maximise engagement with our supporters

The Hunger Project are experiencing quick growth and so had need for an affordable CRM system to engage with donors efficiently.

As part of its development strategy, The Hunger Project UK identified the need for an efficient cloud CRM system as a key success factor.

“As a small charity, we mainly communicate with our supporters via e-marketing and social media”, says Sophie Noonan, UK Country Director. “We were specifically looking for a CRM system that could be fully integrated with our campaign pages and MailChimp, to facilitate and maximise engagement with our supporters”.

solution

Donorfy is designed to integrate with the tools we need

Sophie explains “When we came across Donorfy, we were instantly drawn to how easy it was to use. We appreciated its potential to integrate with the tools used by small charities like us as part of our marketing, as well as its donation page facilities”.

Sophie continues by saying “We were worried that our ambition to grow quickly would mean having to tackle an expensive, rigid CRM system or investment in consultants, but Donorfy grows with us. It has been easy to get started as a small charity, and we know that the monthly cost will only increase when we grow.”

implementation

Donorfy makes it simple to migrate data

With data to migrate and the MailChimp list to move over, The Hunger Project enlisted the help of one of Donorfy’s authorised partners, Productle. Azadi Sheridan from Productle says, “Donorfy makes it simple to migrate data, so when The Hunger Project got in touch I was only happy to help. I met with the team to understand their needs and deadlines, and got them up and running in a matter of hours. I’m now here for any ad hoc support, whenever they need any extra input”.

Sophie adds, “Working with Donorfy and Productle has really helped us move forward. We are already seeing the benefits of joining Donorfy and its community of expert help.”

impact

Simple, smart and effortless donor management

Donorfy has provided full integration with current tools, allowing The Hunger Project to get on board easily and fully interact with their supporters.

Donorfy is donor management as it should be – simple, smart and effortless. It makes managing donors a better experience all round. It’s a CRM system that people will actually want to use. All you need to know about your donors, all in one place, all of the time – on your desktop, smartphone or tablet. It gets on with your favourite apps brilliantly too. MailChimp. Eventbrite. GiftAid – all link seamlessly. Managing your donor database goes from difficult to a doddle. Doing good just got better.