A charity CRM (Constituent Relationship Management system) is a tool designed to help charities manage their relationships with supporters, donors, members and volunteers.

A charity CRM, like Donorfy, has lots of benefits! It’s all about making your job easier, and your charity more impactful. 

It keeps everything organised in one place, from contact details and donation histories to event attendance and communications.

With a powerful charity CRM like Donorfy, you can nurture stronger relationships, save time, raise more funds - and do more of what matters. 

They're do a similar thing, just for different types of organisation.

Customer Relationship Management software is designed for businesses to manage customer relationships and drive sales.

A Constituent Relationship Management system is purpose-built for charities and mission-driven organisations to manage donors, volunteers, members, and supporters.

Whilst CRMs focus on transactions and revenue, constituent management systems focus on fundraising, engagement and building relationships that advance your cause.

Joining the Access family is an exciting step forward for Donorfy! It means we have more resources to innovate and enhance our platform, making it even better for charities like yours. Plus, you’ll benefit from The Access Group’s wider network of tools and services, helping you achieve even more.

Find out more about the benefits of Donorfy joining Access

Absolutely! We’re still all about helping charities succeed. Donorfy will continue to be the powerful tool that has a great reputation in the sector.

Better still, with The Access Group’s backing, we’re gaining the ability to offer you more connectivity and innovate even faster, with plans to integrate Access products and create a stand-out, fully integrated, end to end software platform. While still maintaining the features and support you rely on, of course.

Caring in Bristol are a great example of a charity using multiple Access products - and they're already feeling the benefits of Donorfy joining Access. You can read their success story here.

Absolutely! Donorfy is flexible and scalable, so whether you're just starting out or managing a large supporter base, it grows with you. 

Good constituent relationship management helps you understand and connect with your supporters better. With Donorfy, you can keep all your donor and supporter information in one place, making it easier to build lasting relationships and grow your impact (without the admin headaches).

When we say our support team are experts, we mean it. 

Our friendly support team includes many people who've worked in charities themselves - fundraisers, techies and all-round doers who understand the day-to-day and CRM challenges you face.

From one-to-one support surgeries with someone who gets it, to helpful resources and quick answers, you're in expert hands.

Check out support

100%! We take data security seriously and are certified to ISO 27001 and 9001 standards. Your data is safe and sound with us.

Yes - and they're all designed to help you work smarter, not harder!

Donorfy integrates with the popular platforms many charities use. This turns your charity CRM into a bustling hub of your important data, so you can get a complete picture of your supporters, quickly and easily.

Integrations include popular plug-and-play options like MailChimp, JustGiving, Stripe and Dotdigital, plus trusted Donorfy partners have built integrations with other platforms.

See the tools Donorfy integrates with

It’s super simple! If you're ready to go, sign up for your free trial and get full access to Donorfy’s features and benefits for up to 30 days.

No commitments, no hassle – just a chance to see if it’s right for you.

If you'd like a demo, or just a chat with our team to talk through what you're looking for, arrange a chat with our lovely team.