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    We know data security is front of mind for many charities right now.

    For reassurance on how Donorfy/Access approaches data security, including practical cyber security tips for your charity, check out our guidance.

    Questions? Get in touch anytime.

    The charity CRM that helps you do more good

    Trusted by over 1000 charities and non-profits, Donorfy makes managing your supporters, donations and campaigns simpler.

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    Fundraising software designed by fundraisers

    We know the juggling act - because we've been there. That's why Donorfy is packed with smart, time-saving tools that work the way you do.

    Save time

    Do more of what matters - and less of what doesn't. From Gift Aid claims to donor journeys, Donorfy handles the heavy lifting and automates your admin.

    Build relationships

    Every interaction, donation and email in one place. Donorfy helps you stay personal and connected - even as your supporter base grows.

    Raise more

    Use your data to make better decisions. Segment supporters, spot trends and run campaigns that actually deliver - without the guesswork.

    Helping you lighten the load

    Access Group Donorfy

    Part of The Access Group!

    Looking for more than just Donorfy? The Access Group has a whole range of software designed for non profits, including:

    - Volunteer management
    - Alumni & membership CRMs
    - Charity websites
    - Ad Grant management

    Want to see how it all fits together? Find out more.

    You're in good company

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    Integrate and automate

    Every charity works differently - and your favourite tools should work together. That's why Donorfy integrates with platforms like Dotdigital, JustGiving and Stripe, helping you save time and stay in sync.

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    Stronger supporter connections

    Every step of the supporter journey becomes easier and more effective with the right tools. Donorfy helps you build meaningful relationships that last - powered by great data and even better timing.

    • Create forms to capture donors, members and volunteers
    • Send personalised emails with built-in segmentation tools
    • Run campaigns and events with data flowing straight into Donorfy
    • Track engagement and supporter value over time
    • See results instantly with dashboards and reports
    Campaigns and Events

    For all the ways you fundraise

    From major donors to mass participation, Donorfy keeps your fundraising organised and in sync. Less admin, more impact.

    • Manage campaigns and supporter relationships

    • Track donations, pledges and key interactions

    • Assign tasks and get helpful reminders

    • Connect with JustGiving, Enthuse and more

    • Diversify your income with less day-to-day hassle

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    Income that works for you

    Every penny counts. From automated Gift Aid to powerful reporting tools, everything you need to streamline income processing is in one, centralised charity CRM. Perfect.

    • Process donations faster and more efficiently
    • Automate Gift Aid claims to save time
    • Offer your supporters flexible payment options
    • Seamlessly integrate with your accounting software
    • Create reports to get the metrics that matter most
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    Serious about security

    Donorfy's proudly ISO 27001 and 9001 certified - so you can relax knowing your data's in safe hands, with a CRM you can trust.

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    Doing more with Donorfy

    CUSTOMER STORIES

    Caring in Bristol (1)

    Caring in Bristol: Fundraising faster with Donorfy and Access Raise.

    Read more
    Operation Smile (10)

    Operation Smile: Saving dozens of hours per month with Donorfy.

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    National Churches Trust: Saving time and stay personal with Donorfy.

    Read more
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    UK
    Air Ambulances UK
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    Happy Donorfy customers

    Helen McCartan
    Caring in Bristol

    Donorfy's taken away a layer of stress. The integration with Access Charity Websites means we don't have to manually upload every donation. And with Donorfy lists, we can pull data quickly and easily for mailings. We're not technical experts, and we don't need to be.

    Read customer story
    Rob Parkin
    North West Air Ambulance

    Considering Donorfy? Do it! The system is incredibly versatile and helps really streamline your processes. We have grown our dataset significantly by being able to identify supporters and their interests and habits.

    Read customer story
    Kirsty Murray
    Longfield Hospice

    Donorfy is incredibly easy to use because it just makes sense. The support we receive is great and, being run by fundraisers, they know what we might be trying to achieve even if we don’t explain it well! Having a CRM that works and integrates with our other tools makes our job easier.

    Read customer story
    Neil Harman
    CNWL NHS Charity

    We’re small and Donorfy’s scalable. It’s fit for purpose for us now and will be fit for purpose for our needs in 10 years, which was important to us. It's a really intuitive and user-friendly system and it's made day-to-day work much more simple.

    Read customer story
    Jonas Arboe Harild
    Den Danske Naturfond

    Fundraisers always dream about showing impact for the donors, and Donorfy has made this dream a reality for us. We can transparently show our supporters exactly where their donations are making a difference.

    Read customer story
    Emily Richland
    Youth Talk

    Donorfy has helped us streamline fundraising data a lot more, track our income better, and budget and forecast better. We’ve acquired more income because of Gift Aid management and that’s made a huge difference. Mainly, it’s been a huge streamliner to have all information in one place.

    Read customer story
    Carisa Coley
    Acorns Children's Hospice

    Donorfy helps us do what we do better. We could see it was built with charities like us in mind. Our team is incredible at building strong, respectful relationships with the people who support us. We’re working smarter, not harder - and making every penny, count.

    Read customer story

    Product updates

    July 2026
    July has been a month of polish, performance, and progress under the hood.
    Read update
    June 2026
    June was a big month for connectivity and capability at Donorfy.
    Read update
    April 2026

    More than just a product update: Donorfy’s next phase.

    Read update
    February 2026

    February has been a month of steady progress.

    Read update

    Donorfy FAQs

    • What is a charity CRM?

      A charity CRM (Constituent Relationship Management system) is a tool designed to help charities manage their relationships with supporters, donors, members and volunteers.

      A charity CRM, like Donorfy, has lots of benefits! It’s all about making your job easier, and your charity more impactful. 

      It keeps everything organised in one place, from contact details and donation histories to event attendance and communications.

      With a powerful charity CRM like Donorfy, you can nurture stronger relationships, save time, raise more funds - and do more of what matters. 

    • Is a constituent relationship management system the same as customer relationship management software?

      They're do a similar thing, just for different types of organisation.

      Customer Relationship Management software is designed for businesses to manage customer relationships and drive sales.

      A Constituent Relationship Management system is purpose-built for charities and mission-driven organisations to manage donors, volunteers, members, and supporters.

      Whilst CRMs focus on transactions and revenue, constituent management systems focus on fundraising, engagement and building relationships that advance your cause.

    • What does the move to The Access Group mean for Donorfy?

      Joining the Access family is an exciting step forward for Donorfy! It means we have more resources to innovate and enhance our platform, making it even better for charities like yours. Plus, you’ll benefit from The Access Group’s wider network of tools and services, helping you achieve even more.

      Find out more about the benefits of Donorfy joining Access

    • Will Donorfy still be the same product we love?

      Absolutely! We’re still all about helping charities succeed. Donorfy will continue to be the powerful tool that has a great reputation in the sector.

      Better still, with The Access Group’s backing, we’re gaining the ability to offer you more connectivity and innovate even faster, with plans to integrate Access products and create a stand-out, fully integrated, end to end software platform. While still maintaining the features and support you rely on, of course.

      Caring in Bristol are a great example of a charity using multiple Access products - and they're already feeling the benefits of Donorfy joining Access. You can read their success story here.

    • Can Donorfy's fundraising software grow with my charity?

      Absolutely! Donorfy is flexible and scalable, so whether you're just starting out or managing a large supporter base, it grows with you. 

    • Why is charity constituent relationship management important?

      Good constituent relationship management helps you understand and connect with your supporters better. With Donorfy, you can keep all your donor and supporter information in one place, making it easier to build lasting relationships and grow your impact (without the admin headaches).

    • What makes support at Donorfy different?

      When we say our support team are experts, we mean it. 

      Our friendly support team includes many people who've worked in charities themselves - fundraisers, techies and all-round doers who understand the day-to-day and CRM challenges you face.

      From one-to-one support surgeries with someone who gets it, to helpful resources and quick answers, you're in expert hands.

      Check out support

    • Is my data safe with Donorfy?

      100%! We take data security seriously and are certified to ISO 27001 and 9001 standards. Your data is safe and sound with us.

    • Can I integrate with other tools my charity uses?

      Yes - and they're all designed to help you work smarter, not harder!

      Donorfy integrates with the popular platforms many charities use. This turns your charity CRM into a bustling hub of your important data, so you can get a complete picture of your supporters, quickly and easily.

      Integrations include popular plug-and-play options like MailChimp, JustGiving, Stripe and Dotdigital, plus trusted Donorfy partners have built integrations with other platforms.

      See the tools Donorfy integrates with

    • How do I get started?

      It’s super simple! If you're ready to go, sign up for your free trial and get full access to Donorfy’s features and benefits for up to 30 days.

      No commitments, no hassle – just a chance to see if it’s right for you.

      If you'd like a demo, or just a chat with our team to talk through what you're looking for, arrange a chat with our lovely team.

    More questions?

    Let's get them answered, with a no-strings chat with someone who understands charities.

    Discover Donorfy

    Packed with features. Designed for charities. Budget friendly.

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