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A UK-wide team of charity experts
Our Story
Donorfy has been powering remarkable charities, like yours, for a decade.
Our team is made up of third sector experts with well over 100 years combined experience in charity roles. We love working with great causes because we’ve come from great causes.
No hard sell, just expert guidance
We'll help you decide if Donorfy is right for you.
Our lovely team have been in your shoes - and we don't work on commission. Their only goal is to help you decide if Donorfy is your best CRM fit.
They look at Donorfy with the keen eye of a fundraiser. They understand what you're trying to achieve, and have the experience and tools to help you do it.
They'll listen to your challenges and explore if our cost-effective, intuitive donor management platform is the right solution for you.
Meet the Team
Behind the scenes
The Donorfy team is made up of savvy entrepreneurs, dedicated developers and third sector experts, committed to helping you maximise your impact.
While some of us build it and some of us support it; all of us live it and love it.
Quality Assurance Analyst
With a wealth of charity experience, including fundraising for Medical Detection Dogs, Becca tests Donorfy with the keen eye of a fundraiser.
When she's not ensuring Donorfy runs smoothly, you'll find her wrangling dogs and hitting the ice as part of an ice hockey team.
Co Founder and CTO
Co-Founder Ben is the original code wrangler behind Donorfy - and Progress CRM before it. He remains closely engaged with the product to this day, and plays a key part in shaping its strategic direction.
A camping and camper van enthusiast, he's usually found enjoying the great outdoors.
Chief Commercial Officer
Ben's pursuit of inventive ways to empower charities knows no bounds. His history of fundraising success at Children with Cancer and DonorCare means he's no stranger to delivering results that have impact too.
His motivation? A deep passion for helping good causes maximise their impact. Other passions include Wales, history and cats.
Senior Business Development Manager
Charlotte knows fundraising like the back of her hand, having raised hundreds of thousands of pounds for university and NHS charities throughout her career.
What can she do for you? Our passionate chicken caretaker, she's as knowledgeable about choosing the perfect CRM as she is the perfect coop.
Customer Success Manager
With a fundraising background at Help for Heroes and other smaller charities, Duncan thrives on surprising charities with unexpected solutions that make their jobs easier.
He primarily supports charities during their Donorfy onboarding process, but can also be found staging incredible theatre shows.
Senior Developer
Hailing from Brazil, Felipe is our new senior developer and a football enthusiast, often playing with his young children.
Passionate about technology and fueled by curiosity, his goal is to create impactful applications that make a difference in users' lives and streamline operations.
Software Developer
Software Developer Garrison's journey from studying astrophysics to joining Donorfy has been truly stellar.
He thrives on problem-solving and the satisfaction of seeing the features he develops in real-world action. Beyond coding, he's a music enthusiast, adding a harmonious note to our team.
Quality Assurance Analyst
Moving from our support team to QA makes Ginny's deep understanding of Donorfy her superpower. Her ability to anticipate how users will interact with the software, even if it's unconventional, is pretty great too.
Ginny's diverse talents extend beyond tech; she once taught BSL at a local college.
Business Development Manager
Gizem, our super-smiler, has extensive fundraising experience from roles at the British Heart Foundation and The Yard. She knows what makes a CRM great, and that's why she's so good at showcasing Donorfy.
A self-described "marathon plodder", Gizem hails from Turkey and now calls Scotland home.
Customer Support Manager
A member of Donorfy's Graham collection, Graham uses his charity background to help nonprofits maximise their impact. Being an "extension of the charity's team" is what he does every day - and he loves it.
When he's not solving customer conundrums, you'll find him tearing up mountain bike trails.
Customer Success Lead
With 10 years' experience managing Scripture Union's database, outdoors enthusiast Graham is a knowledge powerhouse.
Whether he's assisting with technical challenges or helping users maximise Donorfy, he's amazing at making our community feel supported.
Customer Support Engineer
A skilled problem-solver, Jack's entrusted with customer tickets that go beyond the basics. His experience with a social care record system makes him the go-to guy for a broader analysis of customer issues too.
When he's not knee deep in tech puzzles, you'll find him soaring the skies in a glider.
Senior Software Developer
Meet Jacques, our Senior Software Developer! Specialising in back-end mastery, Jacques excels in maintenance, bug fixes and feature implementation - he's not afraid to dabble in UI either.
Outside coding, Jacques is a video game, Dungeons and Dragons and motorbike enthusiast.
Business Development Lead
A former fundraiser herself, our resident Olympic fan Jenny has experience working for a university, a small sports charity and Comic Relief.
She helps charities figure out if Donorfy is their perfect CRM match - and she's so lovely she won't tell you it is, if it isn't.
Customer Support Analyst
From a large charity background in the Air Ambulance sector, Jonny offers fantastic insights from his prior roles in database management, compliance and fundraising, where his passion for all things Gift Aid saw him triple the revenue for that income stream.
By day, he uses his impressive knowledge to advise and guide Donorfy users who've hit a challenge. By night, he's a dedicated gamer.
Academy Manager
When you watch a Donorfy Academy tutorial video or attend a live training session, that's Josh's handywork.
He knows a thing or two about fundraising too, his previous role as a fundraising and engagement ambassador at Sheffield Hallam University earned regular runner Josh accolades for raising over £27,000 for The Hallam Fund.
Testing and Billing
Multi-talented Lindsay spends most of her time making sure Donorfy works as designed. When she's not meticulously testing and keeping the developers on their toes, she also looks after billing enquiries.
Beyond work she volunteers at a local café - and we can confirm she bakes great cakes, too.
Marketing and Content Manager
Lisa has a decade of marketing experience under her belt, previously heading up marketing for the charity Kicks Count.
She's a huge sustainability enthusiast too - her proudest fundraising achievement is developing a recycling community that raised over £50,000 for charity and kept tones of waste from landfill.
Director and COO
Mark, our COO, draws from 15+ years experience in service delivery at Children with Cancer, DataLoop and DonorCare.
He's the strategic visionary at Donorfy, and is our resident innovation enthusiast too. Day-to-day, he champions our support team and partners, while always prioritising Donorfy's goal: delivering maximum impact for charities.
Data Specialist
Meet Mark, our data wizard! Mark has a knack for doing things with data that nobody else can, and he uses that magic to improve Donorfy's performance and scale.
When he's not crunching numbers or crafting data architectures, Mark's out enjoying the countryside.
Customer Success Operations
Drawing on his background at an autism research charity and Donorcare, Mat shines in customer operations at Donorfy. His wide-ranging responsibilities include ensuring charities are on the optimal package and serving as a vital point of contact.
Beyond work, he enjoys a game of tennis while soaking up coastal life.
Business Development Manager
Molly has wide-ranging fundraising experience from income generation roles at Shelter, the Garden Museum and Clock Tower Sanctuary, using Donorfy extensively at the latter two charities.
Beyond Donorfy, you'll find her immersed in pottery, or nurturing her green thumb by gardening or growing produce.
2nd/3rd Line Support Engineer
Proud Bristolian Owain tackles technical challenges, improves user experience processes and has a special knack for "databasey" SQL tasks.
Outside of work, he's a passionate foodie who loves his Alaskan Malamute, Lyla, and is always up for good game!
Senior Consultant & Technical Partnerships Lead
Seasoned charity pro Rich engages with charities on implementations and evaluates potential Donorfy partners for their compatibility and expertise.
Fueled by good coffee, Rich also possesses the unique skill of coaxing computers to bend to his will.
Co Founder and CEO
Seasoned software veteran Robin co-founded Donorfy in 2014, bringing charity CRMs into the cloud - and the 21st century.
Using his vast experience in fundraising technology, he oversees Donorfy's overarching strategy and planning, while supporting the wider team with, well, everything and anything!
Software Developer
From complex infrastructure and security, to technical troubleshooting on tricky support tickets, Sam's always hard at work crafting software solutions.
When he's not lost in a screen of C-sharp, he's a proud Spaniel owner who enjoys the art of taking cars apart in his spare time.
Customer Support Analyst
Having used Donorfy at FareShare Midlands, Sofia's the perfect person to support customers when needed - so it's a good job that's what she does.
With a wildlife biology degree, she's a dedicated conservationist, avid animal lover and an all-round asset to our team - and humanity!
Engineering Team Lead
Tim is a tech-force; he develops new Donorfy features, maintains the old ones, tests the system and squashes pesky bugs.
Like all of us, he loves that he gets to contribute to the greater good through his work. Off-duty, you'll find him indulging in his love for budget performance cars and bikes.
There’s no doubt that a CRM project is complicated, made more complicated because we were starting from zero with no CRM and our charity’s data all over the place. We couldn’t have done it without the support of Duncan (our Customer Success Manager) who held our virtual hands throughout.
We chose Donorfy for its value for money (as a tiny charity, the sliding fee scale helps keep costs low) and user-friendly design. You can tell the product has been developed by those who have used other CRMs in fundraiser roles.
I love that I can speak to someone with fundraising experience themselves; I’ve found the advice and opinions of the Donorfy team really useful.
Careers at Donorfy
We're here to give charities more time, better tools and the freedom to do more of what truly matters - join us.
