Contact Management and GDPR

Make your contacts count

Donorfy's constituent relationship management system is designed to turn scattered supporter information into powerful insights, while keeping privacy at the heart of everything you do.

While you're building meaningful relationships with supporters — we'll help you manage them, keep their data safe and stay on the right side of GDPR.

Tools that work the way charities do

Everything you need to build, manage and nurture supporter relationships that last — all while staying GDPR-compliant from day one.

Centralised database

Get the full story on every supporter. Store every detail - from donation history to interests - in one secure CRM system.

GDPR compliance

Store your supporters communication preferences and contact details - while being fully GDPR compliant.

Smart segmentation

Send the right message to the right people. Every supporter is different, so your communications should be too.

Useful reports

Understand your data and take action. Monitor performance and uncover trends with clear, insightful reports.

Explore reporting

Manage income

Track every donation, reclaim every eligible Gift Aid claim, and make every penny from your supporters count.

Explore income management

Major donors

From trusts to corporate partnerships, turn prospects into major gifts with strategic pipeline management.

Explore major donors

Your day to day

Supporter relationships can be tricky - Donorfy’s constituent relationship management tools help keep it simple.

Donorfy is designed by people who've been in your shoes.

Keep on top of every interaction - from logging a call to updating preferences and managing GDPR for charities. Donorfy helps you build rich supporter profiles, track communication preferences, deepen relationships with donors and diversify income - so you can stay focused on what matters.

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GDPR for Charities

VIDEO

Introducing the Preference Centre — a simple tool that lets you tailor your communications to match your supporters’ preferences. This includes supporting legitimate interest as a lawful basis for your emails, keeping you on the good side of GDPR.

Sector success stories

customer stories

You're in good company — charities across the UK are using Donorfy to manage constituents and build stronger relationships.

Acorns Children's Hospice

How Acorns Children's Hospice segment smarter and save time with Donorfy.

English Touring Opera

How English Touring Opera enhanced grant management and operational efficiency.

Migration Museum

How Migration Museum streamlined trust and grant/major donor management.

Why do charities need dedicated donor management software?

Donor management software goes beyond basic record-keeping to give you deep insights into donor behaviour, giving patterns, and campaign performance. Unlike generic databases, Donorfy is purpose-built to handle the unique challenges of charitable giving - from managing Gift Aid claims and tribute donations to tracking multi-year pledges and corporate sponsorships. This specialised approach ensures better compliance, improved donor stewardship, and ultimately, increased fundraising success.
How can I segment supporters effectively?

Donorfy makes segmentation simple. Tag supporters by interests, giving history, engagement level, location, or any custom criteria that matter to your charity. Our donor management software then lets you create targeted campaigns that feel personal and relevant.
How does Donorfy help with GDPR for charities?

Donorfy automatically captures and manages consent preferences, maintains audit trails of all data changes, and includes built-in privacy controls. In a nutshell, it's donor management software helps you stay compliant without the complexity!

Donorfy's also set up for the Data Use and Access Bill changes - read more here.
Can I track supporter relationships and connections in Donorfy?

Absolutely! Our constituent relationship management system lets you map connections between supporters, track family relationships, and identify potential new prospects through existing networks. Perfect for uncovering those hidden major gift opportunities!
What happens if a supporter wants to update their preferences?

Supporters can update their own details, communication preferences and consent settings through our secure self-service portal. This keeps your database current while reducing admin work for your team - it's a win-win!

Donor management software built for real relationships