Amy Walker

Operations Manager

We couldn’t have done it without the support of Duncan, who held our virtual hands throughout. 

It has now been a few months since we finished the official implementation stage and Donorfy has significantly improved the way we work by automating processes and allowing us to communicate with our supporters better.

Clare Sulley

Operations & Finance Manager

Overall, our onboarding process was very smooth, and that was down to Duncan and his team.

The pressure and responsibility of switching CRMs is great, but having the team to guide us through it relieved that pressure and gave us the confidence to start using Donorfy to transform our organisation's record keeping. 

Nigel Hall

Operations Manager

With Graham’s expertise it was a really smooth implementation, and you hear so many disaster stories of poorly implemented CRMs - CRMs that never totally make it and wasted money and time.

Before he joined Donorfy, Graham worked for an organisation that was similar to ours so he knew exactly what we were trying to achieve. Graham was, and I’m sure continues to be, superb.

Leo Somer

Community and Fundraising Manager

Duncan completely understood, even things we didn’t understand we needed ourselves.

For example, we now have individual companies, trusts and zoos within Donorfy, and I think that’s quite special in the way we’ve set things up. It was all thanks to a conversation with Duncan, and him understanding fundraising and what we’re doing.