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Simple pricing - no hidden extras

Donorfy is software-as-a-service - you pay as you go with a subscription that includes your use of the software, support and hosting. No down-payment. Pricing is based on the number of constituents in your database.

Essentials

£0 per month (FREE)

Start your journey to a better, cloud-based CRM with Donorfy Essentials. Including online giving, email and events. No more spreadsheets.

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Up to 500 constituents

£0 per month (FREE)

Need more than 500 Constituents?
Choose Professional

Professional

from £99 per month

Scale your fundraising with Donorfy Professional by managing high-value relationships, and save time with automation and powerful integrations.

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How many constituents are you expecting?

Up to 1,000 constituents

£99 plus VAT per month

  • 99
  • 129
  • 179
  • 239
  • 299
  • 349
  • 499
  • 619
  • 699
  • 899
  • 1,059
  • 1,289
  • 1,519
  • 1,739
Multi Year Prepaid Subscriptions are available.
Find out more...

Compare features

Essentials

Professional

Constituents EssentialsUp to 500 ProfessionalUnlimited
Number of Donorfy users EssentialsUnlimited ProfessionalUnlimited
Constituent management Essentials Professional
Set comms preferences and consents for GDPR Essentials Professional
Connections Essentials Professional
Tagging Essentials Professional
Comms Preferences Essentials Professional
Timeline - Activity and comms log Essentials Professional
Send emails via Gmail, Outlook Essentials Professional
Unlimited Campaign Donation pages (fixed format credit card via Stripe) Essentials Professional
Income processing - one-off and recurring income Essentials Professional
Lists (reports and queries) Essentials Professional
Campaigns Essentials Professional
Import and Export using File Uploader Essentials Professional
MailChimp integration Essentials Professional
Eventbrite integration Essentials Professional
JustGiving integration Essentials Professional
Loqate integration Essentials Professional
Automatic Gift Aid tax reclaims Essentials Professional
Opportunity management for Major Donors, Trusts, Foundations, Legacies Essentials Professional
Self-service portal for comms preferences and consents Essentials Professional
Web Widgets that allow your web designer to create custom online giving pages using debit/credit cards (via Stripe) and Direct Debits (via GoCardless) Essentials Professional
Create custom Dashboard report tiles using the Tile builder feature Essentials Professional
Send-To-Donorfy email integration Essentials Professional
Accounts System export Essentials Professional
Data API for analysing Donorfy data using external tools such as Power BI, Tableau Essentials Professional
Batch entry for high-volume income processing Essentials Professional
Campaign Segmentation Essentials Professional
Import standing order files Essentials Professional
User permissions management Essentials Professional
Connect to external Direct Debit providers using EFT features Essentials Professional
API Essentials Professional
Own Azure Essentials ProfessionalIncluded in main subscription if you have 30k+ constituents. Otherwise £49/month additional subscription. More info...

Support

Essentials

Professional

Knowledge Base Essentials Professional
Online ticket support Essentials Professional
Donorfy Chat community on Facebook Essentials Professional
Service Level Agreement Essentials ProfessionalWith MYPP
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FAQ's

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Do I need to give payment information when taking out a trial?

No - no payment information is required for either the free trial or for Donorfy Essentials.

How and when do I pay?

Payment is by Direct Debit only. Fees are collected on/around 15th month for the prior month’s usage, based on the maximum number of constituents during the month in question. All constituents (whether active or inactive) are included in the count.

Do you accept any payment method other than Direct Debit?

Unfortunately not - to keep admin costs and Donorfy pricing low we do not accept any other payment method.

Do you charge VAT?

Not our charge as such, but yes, we are obliged to collect VAT at the standard rate.

When do we start paying?

Before the conclusion of your trial you will need to create a subscription in order to keep using Donorfy beyond the trial end date.

Can I extend my free trial?

We are normally happy to extend a trial on request if you need a little more time to evaluate it. Please contact us if you wish to do so. Please note, the trial period cannot be extended simply to accommodate more implementation time.

Why do we have to pay a Donorfy subscription if we haven't gone live yet?

If you or your consultant need to log into Donorfy to implement it then that can be done during the trial, but after that you will need to subscribe to continue to get access. Remember that you will only be charged for the peak number of constituents in any given month.

Can we upgrade from Essentials to Professional?

Yes - when you want to upgrade just let us know and we'll get your subscription set up. All of your data is preserved, and the additional features available under Professional are unlocked.

Do your prices include training?

No. There are free training resources in the support site. If you would like to know the costs for training by a Donorfy Partner then please get in touch with them - they will be happy to help.

How much will it cost to migrate my data into Donorfy?

That depends. Please contact us to discuss your project.

Do you charge for the Gift Aid claim service?

No - we no longer make a charge for that. The only charge you pay is the Donorfy subscription, with no hidden costs.

Do you charge for online donations?

No. However the payment gateways Stripe and GoCardless retain their own transaction processing fees.

Can I see an older price list?

Legacy price lists can be seen here. These price lists are for reference only. Current pricing is on this page.


Need help with the migration to Donorfy? See what services our Partners can offer you.