Simple, transparent pricing
No surprises. We keep pricing simple.
From grassroots initiatives to national charities, Donorfy is with you on your journey. As your charity grows, simply move between Starter, Professional and Enterprise.
Not sure which one is right for you? Chat to our friendly sales team - they're all former fundraisers, so speak your language.
Calculate your price
Find the right plan for you below - the price is based on the number of constituents you'll have in your CRM. Don't forget to factor in the cost of your implementation too. For charities just starting out, read more information here about our free Donorfy Essentials edition.
Compare plans
Starter
Professional
Enterprise
Professional
Enterprise
Starter
Professional
Enterprise
Starter
Starter
Build solid fundraising foundations with your first CRM.
constituents
- Easy-to-use features, integrations and donation management tools, including:
- - Up to 500 constituents
- - Unlimited users
- - 0% transaction fees
- - Automatic Gift Aid claiming
- - GDPR Preference Centre
- - Enthuse & JustGiving integrations
- - 1 Academy licence
- AND access to advanced features available in Donorfy Professional:
- - 3 Donorfy web Forms
- - 3 Triggers
- - 1 Dashboard
- (See full feature list below)
Professional
Professional
Grow, scale and automate with advanced CRM features for small & medium charities.
constituents
Use slider to calculate the price.
- Powerful features and integrations to fundraise at scale, including:
- - Up to 200,000 constituents
- - Unlimited users
- - All out-of-the-box features
- - All Standard Integrations
- - Unlimited web Forms
- - Unlimited Triggers
- - Accounts integration
- - 10 Dashboards
- - 3 Academy licences
- - Optional sandboxes
- - REST API
- (See full feature list below)
Enterprise
Enterprise
Our most powerful set-up with advanced flexibility and control for larger charities.
constituents
Use slider to calculate price.
- Combine powerful features with advanced control. Enterprise includes:
- - Up to 1 million constituents
- - Unlimited users
- - Dedicated Relationship Manager
- - Priority Support
- - Private Cloud
- - Direct SQL access
- - 10 Academy licences
- - 10 Dashboards
- - 1 sandbox included
- (See full feature list below)
Professional
Professional
Grow, scale and automate with advanced CRM features for small & medium NGOs.
constituents
Use slider to calculate the price.
- Powerful features and integrations to fundraise at scale, including:
- - Up to 200,000 constituents
- - Unlimited users
- - OnlineFundraising Integration
- - Skat Tax Report
- - All out-of-the-box features
- - All Standard integrations
- - Unlimited web Forms
- - Unlimited automation Triggers
- - 10 Dashboards
- - 3 Academy licences
- - Xero integration
- - REST API
- Optional sandboxes
- (See full feature list below)
Enterprise
Enterprise
Our most powerful set-up with advanced flexibility and control for larger NGOs.
constituents
Use slider to calculate the price.
- Combine powerful features with advanced control. Enterprise includes:
- - Up to 1 million constituents
- - Unlimited users
- - One sandbox included
- - Dedicated Relationship Manager
- - Priority Support
- - Private Cloud
- - Direct SQL access
- - 10 Dashboards
- - 10 Academy licences
- (See full feature list below)
Starter
Starter
Build solid fundraising foundations with your first CRM.
constituents
One simple price for your first CRM
- Easy-to-use features, integrations and donation management tools, including:
- - Up to 500 constituents
- - Unlimited Users
- - 0% transaction fees
- - Automatic Gift Aid claiming
- - GDPR Preference Centre
- - Enthuse & JustGiving integrations
- - 1 Academy licence
- AND access to advanced features available in Donorfy Professional:
- - 3 Donorfy web Forms
- - 3 Triggers
- - 1 Dashboard
- (See full feature list below)
Professional
Professional
Grow, scale and automate with advanced CRM features for small & medium charities.
constituents
Use slider to calculate the price.
- Powerful features and integrations to fundraise at scale, including:
- - Up to 200,000 constituents
- - Unlimited users
- - All out-of-the-box features
- - All Standard Integrations
- - Unlimited web Forms
- - Unlimited Triggers
- - Accounts integration
- - 10 Dashboards
- - 3 Academy licences
- Optional sandboxes
- - REST API
- (See full feature list below)
Enterprise
Enterprise
Our most powerful set-up with advanced flexibility and control for larger charities.
constituents
Use slider to calculate price.
- Combine powerful features with advanced control. Enterprise includes:
- - Up to 1 million constituents
- - Unlimited users
- - Dedicated Relationship Manager
- - Priority Support
- - Private Cloud
- - Direct SQL access
- - 10 Academy licences
- - 10 Dashboards
- - 1 sandbox included
- (See full feature list below)
Fundraising Management
Key Features
Finance
Standard Integrations
"Works with Donorfy" Integrations
Hosting
Support & Training
Payment Options
-
Monthly
Pay for your CRM with a monthly direct debit based on the price above.
-
Annual renewals
Set up annual billing as you sign up to Donorfy and get a 2% discount.
-
Multi-year commitment
A multi-year pre-paid subscription (MYPP) allows you to pay your Donorfy subscription up front for a 3, 4 or 5 year period, and have a discount of up to 5% and immunity from any subscription price increase for the duration of the term of your MYPP.
Need a hand getting set up?
Designed to get you up and running in four to ten weeks, our in-house implementation packages take the stress out of your CRM move.
Need a little extra?
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Your licence to learn! Additional blocks of five Academy licences are available to add to your plan for just £22/month (excl VAT)
Extra dashboards, extra insights! Easily add additional blocks of ten dashboards to your plan for just £19/month (excl VAT)
Need a safe space to test integrations or train your team? Additional sandboxes cost just £30/month plus constituents (excl VAT)
FAQ's
-
What are constituents and how are they used for calculating our bill?
Donorfy pricing is volume-based: meaning you pay for Donorfy according to the number of constituents in your Donorfy system. Not per-user pricing. Not per-module pricing.
We monitor the number of constituents in your Donorfy throughout the month. All constituents count - whether active or not (including Archived). The peak number of constituents in the month in question places you into a price band, and that’s the basis of your invoice.
You can see all the price bands on the Pricing page by moving the slider through the various price bands. The price band you will be charged is automatically selected by our billing process according to the peak number of constituents in your database during the month in question.
Current constituent numbers can be seen in Donorfy, at the foot of the Constituents | All page. Donorfy comes with duplicate merging and bulk deletion tools that enable you to manage your constituent count. -
Do you charge for the Gift Aid claim service?
No. The Gift Aid HMRC integration is included in the price of Donorfy Starter, Professional and Enterprise editions.
-
Is training included?
Customers will have access to the Donorfy Academy, Knowledge Base and Customer Support. For bespoke 121 training, we have a range of Donorfy partners who provide an excellent range of training services and resources - they will be happy to help.
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Can we upgrade to Professional or Enterprise?
Yes - when you want to upgrade just let us know and we'll get your subscription set up. All of your data is preserved, and the additional features available under Professional are unlocked.
-
How and when do I start to pay my Donorfy subscription?
There is a cost to provisioning cloud-based solutions such as Donorfy. So your system is available and can be used as long as your Donorfy subscription is active and paid up to date. This includes logging in to set it up, and is regardless of whether you have yet “gone live” on Donorfy. Remember your subscription is volume-based, so is likely to be lower when you have not yet uploaded all of your data.
Billing is automated, and invoiced on the 1st of the month, in arrears. For example, the invoice raised on 1st June is for May’s usage. The value of the invoice is based on the volume band you fall into, according to the peak number of constituents (active or not) during the month in question. Subscriptions are collected by Direct Debit on/around 15th of the month following the invoice. -
Do I need to give payment information when taking out a trial?
No payment information is required for the free trial.
-
Can Donorfy be used by organisations outside the UK?
While we don’t currently market Donorfy outside of the UK and Scandinavia, yes, you can use Donorfy outside the UK, but please be aware of the following:
- Pricing applies per our pricing page. It has to be billed in GBP, EUR or DKK.
- Our support service is available during UK business hours - Monday to Friday 9am to 5pm GMT, except English public holidays
- Some functionality in the product is specific to the UK - such as Gift Aid and the JustGiving integration - so you would need to ignore that.
- Integrations are tested and supported to work in the UK. They may work outside the UK (for example Stripe operate in many countries) but we do not guarantee it.
- Any essential requirements for your country (eg specific tax receipting or reporting) may not be possible in Donorfy without some custom configuration from a consultant.
- Terms and Conditions are subject to English law
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Does Donorfy charge VAT?
Yes – We are obliged to collect VAT at the standard rate unless we don’t need to (e.g. you are an EU organisation registered for VAT in your own country).
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Do you charge for online donations?
No. However the payment gateways Stripe and GoCardless retain their own transaction processing fees.
-
Can I see a legacy price list?
Legacy (old) price lists can be seen here. They are for reference only. Current pricing is on this page.
Our friendly sales team is here to help
Our sales team have all worked for charities and care deeply for good causes and if we think Donorfy is not right for you, we'll let you know. The team are ready to answer any questions you have about how Donorfy can help you grow.
