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Simple, transparent pricing

No surprises. We keep pricing simple.
 

From grassroots initiatives to national charities, Donorfy is with you on your journey. As your charity grows, simply move between Starter, Professional and Enterprise.

Not sure which one is right for you? Chat to our friendly sales team - they're all former fundraisers, so speak your language.

Calculate your price

 

Find the right plan for you below - the price is based on the number of constituents you'll have in your CRM. Don't forget to factor in the cost of your implementation too. For charities just starting out, read more information here about our free Donorfy Essentials edition.

 

 

Compare plans

 

Starter

Get set for success from your first fundraising CRM. Up to 500 constituents.

How much does it cost? Donorfy Starter costs only... £ /mo +VAT for up to 500
constituents

One simple price for your first CRM

What's Included?
  • A range of easy-to-use intuitive features, integrations and donation management tools, including:
  • - Up to 500 constituents
  • - Unlimited users
  • - Automatic Gift Aid claiming
  • - GDPR Preference Centre
  • - 3 Donorfy web Forms
  • - 3 automation Triggers
  • - 1 Academy licence
  • - Facebook integration
  • - Enthuse & JustGiving integrations
  • - 0% transaction fees
  • (See full feature list below)
Most Popular

Professional

Comprehensive CRM features for small & medium charities to scale and automate. Up to 200,000 constituents.

How much does it cost? Calculate your price based on constituents. £ /mo +VAT for Up to 500
constituents

Use slider to calculate the price.

Everything in Starter, and:
  • All our powerful features, integrations and tools to maximise your impact, including:
  • - Up to 200,000 constituents
  • - Unlimited users
  • - All out-of-the-box features
  • - All Standard Integrations
  • - Unlimited web Forms
  • - Unlimited automation Triggers
  • - 3 Academy licences
  • - Xero integration
  • - REST API
  • - Optional sandboxes
  • (See full feature list below)

Enterprise

Our most powerful set-up with advanced flexibility and control for larger charities. Up to 1 million constituents.

How much does it cost? Calculate your price based on constituents. £ /mo +VAT for Up to 1000
constituents

Use slider to calculate price.

Everything in Pro, and:
  • Combine powerful features with advanced control. Enterprise includes:
  • - Up to 1 million constituents
  • - Unlimited users
  • - Dedicated Relationship Manager
  • - Priority Support
  • - Private Cloud
  • - Direct SQL access
  • - 10 Academy licences
  • - One sandbox included
  • (See full feature list below)

Fundraising Management

Campaign Management
Campaign Management
Community fundraising
Community fundraising
Events Management
Events Management
Tribute funds & In-Memory Giving
Tribute funds & In-Memory Giving
Corporate Pipelines
Direct Marketing & Segmentation
Individual Giving tools
Legacy Management
Major Donors
Membership
Prospect Research
Trusts & Foundations

Key Features

Automation Triggers
3 triggers
Unlimited
Unlimited
Automation Triggers
Unlimited
Unlimited
Campaign Donation Pages
Campaign Donation Pages
Communication Preferecnes
Communication Preferences
Connections
Connections
Constituent management
Constituent management
Constituent Timeline
Constituent Timeline
File Uploader
File Uploader
GDPR Preference Centre
GDPR Preference Centre
Lists for reporting & queries
Lists for reporting & queries
Send emails via Outlook & Gmail
Send emails via Outlook & Gmail
Tags
Tags
Website Forms
Website Forms
Volunteer Management
Volunteer Management
Auto-tags
Campaign Segmentation
Custom Dashboards
Data API (O Data feed)
Duplicates automation
Import Standing Order forms
REST API
Send-to-Donorfy email integration
Self Service Comm's Preferences portal
User Permissions Management
Webwidgets

Finance

Donation Management
Donation management
Gift Aid automated eligibility
0% transaction fees
0%
0%
0%
0% transaction fees
0%
0%
Accounts System Export
Batch entry
EFT features
Multi-currency
Coming soon
Coming soon
Pledge management
Quickbooks download
Sage line 50 accounts download
Sage 50 accounts download
Skat Tax Report
Xero
Zynk Sage 50 download

Standard Integrations

Automatic Gift Aid
Enthuse
Enthuse
Eventbrite
Eventbrite
Facebook & Instagram tools
Facebook & Instagram tools
GoCardless
GoCardless
JustGiving
JustGiving
Loqate
Loqate
Online Fundraising
Paypal
Paypal
Stripe
Stripe
DotDigital
Mailchimp
Mailchimp

"Works with Donorfy" Integrations

Ema
Woo Commerce
Dataro
Data 8
Charity Toolkit: Access
Charity Toolkit: Much Loved
EBM Chat2Impact

Hosting

Donorfy hosted
Donorfy hosted
Private Cloud
SQL access
Sandboxes
£30 / mo plus constituents (added to main constituent count for billing purposes)
One included. Additional sandboxes are £30 / mo plus constituents (added to main constituent count for billing purposes)
Sandboxes
300 DKK / mo plus constituents (added to main constituent count for billing purposes)
One included. Additional sandboxes are 300 DKK / mo plus constituents (added to main constituent count for billing purposes)
Sandboxes
40 EUR / mo plus constituents (added to main constituent count for billing purposes)
One included. Additional sandboxes are 40 EUR / mo plus constituents (added to main constituent count for billing purposes)

Support & Training

Donorfy Academy
1 user
3 users
10 users
Donorfy Academy
3 users
10 users
Donorfy Community
Donorfy Community
Knowledge Base
Knowledge Base
Call back support
Onboarding Orientation
Live chat support
Dedicated Relationship Manager
Priority Support

Payment Options 

  • Monthly

    Pay for your CRM with a monthly direct debit based on the price above. 

  • Annual renewals

    Set up annual billing as you sign up to Donorfy and get a 2% discount. 

  • Multi-year commitment

    A multi-year pre-paid subscription (MYPP) allows you to pay your Donorfy subscription up front for a 3, 4 or 5 year period, and have a discount of up to 5% and immunity from any subscription price increase for the duration of the term of your MYPP. 

Need a hand getting set up?

Designed to get you up and running in four to ten weeks, our in-house implementation packages take the stress out of your CRM move.

Explore Implementation

FAQ's

  • What are constituents and how are they used for calculating our bill?

    Donorfy pricing is volume-based: meaning you pay for Donorfy according to the number of constituents in your Donorfy system. Not per-user pricing. Not per-module pricing.

    We monitor the number of constituents in your Donorfy throughout the month. All constituents count - whether active or not (including Archived). The peak number of constituents in the month in question places you into a price band, and that’s the basis of your invoice.

    You can see all the price bands on the Pricing page by moving the slider through the various price bands. The price band you will be charged is automatically selected by our billing process according to the peak number of constituents in your database during the month in question.

    Current constituent numbers can be seen in Donorfy, at the foot of the Constituents | All page. Donorfy comes with duplicate merging and bulk deletion tools that enable you to manage your constituent count.

  • Do you charge for the Gift Aid claim service?

    No. The Gift Aid HMRC integration is included in the price of Donorfy Starter, Professional and Enterprise editions. 

  • Is training included?

    Customers will have access to the Donorfy Academy, Knowledge Base and Customer Support. For bespoke 121 training, we have a range of Donorfy partners who provide an excellent range of training services and resources - they will be happy to help.

  • How do I get more Academy licences?

    Loving the Donorfy Academy and need more individual learning environment licences?

    Blocks of 5 licences are available here.

  • Tell me more about Sandboxes

    Need a safe space to test, play with integrations, and train your team? A Donorfy sandbox is the perfect solution to create a replica of your Donorfy.
    Dig deeper into Sandboxes

  • Can we upgrade to Professional or Enterprise?

    Yes - when you want to upgrade just let us know and we'll get your subscription set up. All of your data is preserved, and the additional features available under Professional are unlocked.

  • How and when do I start to pay my Donorfy subscription?

    There is a cost to provisioning cloud-based solutions such as Donorfy. So your system is available and can be used as long as your Donorfy subscription is active and paid up to date. This includes logging in to set it up, and is regardless of whether you have yet “gone live” on Donorfy. Remember your subscription is volume-based, so is likely to be lower when you have not yet uploaded all of your data.

    Billing is automated, and invoiced on the 1st of the month, in arrears. For example, the invoice raised on 1st June is for May’s usage. The value of the invoice is based on the volume band you fall into, according to the peak number of constituents (active or not) during the month in question. Subscriptions are collected by Direct Debit on/around 15th of the month following the invoice.

  • Do I need to give payment information when taking out a trial?

    No payment information is required for the free trial.

  • Can Donorfy be used by organisations outside the UK?

    While we don’t currently market Donorfy outside of the UK and Scandinavia, yes, you can use Donorfy outside the UK, but please be aware of the following:

    • Pricing applies per our pricing page. It has to be billed in GBP, EUR or DKK.
    • Our support service is available during UK business hours - Monday to Friday 9am to 5pm GMT, except English public holidays
    • Some functionality in the product is specific to the UK - such as Gift Aid and the JustGiving integration - so you would need to ignore that.
    • Integrations are tested and supported to work in the UK. They may work outside the UK (for example Stripe operate in many countries) but we do not guarantee it.
    • Any essential requirements for your country (eg specific tax receipting or reporting) may not be possible in Donorfy without some custom configuration from a consultant.
    • Terms and Conditions are subject to English law
  • Does Donorfy charge VAT?

    Yes – We are obliged to collect VAT at the standard rate unless we don’t need to (e.g. you are an EU organisation registered for VAT in your own country).

  • Do you charge for online donations?

    No. However the payment gateways Stripe and GoCardless retain their own transaction processing fees.

  • Can I see a legacy price list?

    Legacy (old) price lists can be seen here. They are for reference only. Current pricing is on this page.

Our friendly sales team is here to help

Our sales team have all worked for charities and care deeply for good causes and if we think Donorfy is not right for you, we'll let you know. The team are ready to answer any questions you have about how Donorfy can help you grow.   

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