Simple pricing - no hidden extras
Donorfy is software-as-a-service - you pay as you go with a subscription that includes your use of the software, support and hosting. No down-payment. Pricing is based on the number of constituents in your database.
£0 per month (FREE)
Start your journey to a better, cloud-based CRM with Donorfy Essentials. Including online giving, email and events. No more spreadsheets.
£0 per month (FREE)
Need more than 500 Constituents?
from £99 per month
Scale your fundraising with Donorfy Professional by managing high-value relationships, and save time with automation and powerful integrations.
How many constituents are you expecting?
£ plus VAT per month
Find out more...
|Constituents||EssentialsUp to 500||ProfessionalUnlimited|
|Number of Donorfy users||EssentialsUnlimited||ProfessionalUnlimited|
|Set comms preferences and consents for GDPR||Essentials||Professional|
|Timeline - Activity and comms log||Essentials||Professional|
|Send emails via Gmail, Outlook||Essentials||Professional|
|Unlimited Campaign Donation pages (fixed format credit card via Stripe)||Essentials||Professional|
|Income processing - one-off and recurring income||Essentials||Professional|
|Lists (reports and queries)||Essentials||Professional|
|Import and Export using File Uploader||Essentials||Professional|
|Automatic Gift Aid tax reclaims||Essentials||Professional|
|Opportunity management for Major Donors, Trusts, Foundations, Legacies||Essentials||Professional|
|Self-service portal for comms preferences and consents||Essentials||Professional|
|Web Widgets that allow your web designer to create custom online giving pages using debit/credit cards (via Stripe) and Direct Debits (via GoCardless)||Essentials||Professional|
|Create custom Dashboard report tiles using the Tile builder feature||Essentials||Professional|
|Send-To-Donorfy email integration||Essentials||Professional|
|Accounts System export||Essentials||Professional|
|Data API for analysing Donorfy data using external tools such as Power BI, Tableau||Essentials||Professional|
|Batch entry for high-volume income processing||Essentials||Professional|
|Import standing order files||Essentials||Professional|
|User permissions management||Essentials||Professional|
|Connect to external Direct Debit providers using EFT features||Essentials||Professional|
|Own Azure||Essentials||ProfessionalIncluded in main subscription if you have 30k+ constituents. Otherwise £49/month additional subscription. More info...|
|Online ticket support||Essentials||Professional|
|Donorfy Chat community on Facebook||Essentials||Professional|
|Service Level Agreement||Essentials||ProfessionalWith MYPP|
Do I need to give payment information when taking out a trial?
No - no payment information is required for either the free trial or for Donorfy Essentials.
How and when do I pay?
Payment is by Direct Debit only. Fees are collected on/around 15th month for the prior month’s usage, based on the maximum number of constituents during the month in question. All constituents (whether active or inactive) are included in the count.
Do you accept any payment method other than Direct Debit?
Unfortunately not - to keep admin costs and Donorfy pricing low we do not accept any other payment method.
Do you charge VAT?
Not our charge as such, but yes, we are obliged to collect VAT at the standard rate.
When do we start paying?
Before the conclusion of your trial you will need to create a subscription in order to keep using Donorfy beyond the trial end date. If you are setting up and have fewer than 20 constituents you will only be charged £25/month plus VAT.
Can I extend my free trial?
We are normally happy to extend a trial on request if you need a little more time to evaluate it. Please contact us if you wish to do so. Please note, the trial period cannot be extended simply to accommodate more implementation time.
Why do we have to pay a Donorfy subscription if we haven't gone live yet?
If you or your consultant need to log into Donorfy to implement it then that can be done during the trial, but after that you will need to subscribe to continue to get access. Remember that you will only be charged for the peak number of constituents in any given month. And also remember that if you are setting up and have fewer than 20 constituents you will only be charged £25/month plus VAT.
Can we upgrade from Essentials to Professional?
Yes - when you want to upgrade just let us know and we'll get your subscription set up. All of your data is preserved, and the additional features available under Professional are unlocked.
Do your prices include training?
No. There are free training resources in the support site. If you would like to know the costs for training by a Donorfy Partner then please get in touch with them - they will be happy to help.
How much will it cost to migrate my data into Donorfy?
That depends. Please contact us to discuss your project.
Do you charge for the Gift Aid claim service?
No - we no longer make a charge for that. The only charge you pay is the Donorfy subscription, with no hidden costs.
Do you charge for online donations?
No. However the payment gateways Stripe and GoCardless retain their own transaction processing fees.
Can I see an older price list?
Legacy price lists can be seen here. These price lists are for reference only. Current pricing is on this page.